91制片厂在线看

Urgent Care Video Visits for Kids

Urgent Care Video Visits

Monday鈥揊riday: 7 a.m. to 10 p.m. ET Saturday鈥揝unday: 8 a.m. to 9 p.m. ET

Expert Urgent Care for Your Child

It's easy to get quality care from a 91制片厂在线看 Children's Health provider when you need it, even on holidays. Your child doesn't have to be a 91制片厂在线看 patient. Simply use the 91制片厂在线看 app on your smartphone, tablet or computer to have a secure video visit. A visit can cost as little as $0 depending on your insurance. Ask your insurance about coverage for telehealth.

Hours and Eligibility

  • Your child can see a provider any time Monday鈥揊riday from 7 a.m. to 10 p.m. ET, and Saturdays and听 Sundays from 8 a.m. to 9 p.m.ET.
  • We care for all kids, from newborn to 18 years.
  • Your child doesn鈥檛 have to be a 91制片厂在线看 patient.

For emergencies, call 911 or visit an emergency department.

You Can Schedule a Video Visit Too

If your child is a current patient, you may be able to schedule a video visit with their 91制片厂在线看 primary or specialty care provider. Call your provider鈥檚 office to set up an appointment.

Mother holding infant looking at doctor on laptop during a telehealth visit

Conditions We Treat

We treat many minor illnesses and injuries when your regular provider isn鈥檛 available. Turn to us for:

  • Abdominal pain, change in stool听
  • Animal bites, burns, cuts
  • Colds, flu, upper respiratory infections听
  • Conjunctivitis (pink eye)
  • Cough听
  • Fever
  • Headaches
  • Infected wounds
  • Mild allergic reactions
  • Rashes, insect bites
  • Vomiting, diarrhea, dehydration听

If the online 91制片厂在线看 provider finds that your child needs a higher level of care, they鈥檒l let you know. And they鈥檒l tell you if you should see your child鈥檚 regular provider, urgent care or go the emergency department.

How It Works

Looking over woman's shoulder while she holds her mobile phone, reading the screen while sitting down

Step 1: Get Started

  • .
  • Create an account.
  • Plan to use a device with a camera and microphone.

Step 2: Launch Your Visit in the 91制片厂在线看 App

  • Choose Video Visit from the main menu.
  • Choose Select a Provider, and pick an available 91制片厂在线看 provider.
  • Pay securely.
  • You and your child meet with the 91制片厂在线看 provider. You鈥檒l share your child鈥檚 history and symptoms, and the provider will diagnose and treat your child. If your child is a 91制片厂在线看 patient, the provider can see their full medical record. If a prescription is needed, the provider will send it to your pharmacy.

Step 3: After Your Visit

  • You鈥檒l get a visit summary in the app.
  • Your child鈥檚 regular primary care provider can get a summary too. If your child is a 91制片厂在线看 patient, we鈥檒l add the summary to their medical record.

Frequently Asked Questions

General

Why do I need to create an account?

You need an account to use our secure system. When you create an account, we'll ask for some basic information, including your insurance, pharmacy, your child鈥檚 medical history and primary care provider. Your online provider will be able to see this information.听

Where can I get more questions answered?

Contact us at DigitalHealthSupport@nemours.org, and we鈥檒l be happy to help you.

Your Visit

How do I know if a video visit is a good option for my child?

Your child's primary care provider knows the most about your child's health, so always call them first. They may recommend a video visit.

If you have a 91制片厂在线看 video visit, our online provider will first assess your child. If the provider finds your child needs additional care, they will refer you to an in-person visit.

How long does the visit last?

A video visit usually lasts about 10 minutes, but it can last longer if needed.

What if my child needs a prescription or an absentee note?

Prescription: If your child needs a prescription for the condition being treated, the provider can send it electronically to the pharmacy you listed in your account.听 For prescription refills, the provider will need to review your child鈥檚 health history to see if a refill is safe at this time. There are times when your child may need to see their primary care provider to get a refill.

Absentee Note: The provider can also write a note about your child鈥檚 condition for school or work.

Will I see my 91制片厂在线看 provider when I use 91制片厂在线看 on-demand video visits?

We have a special team of 91制片厂在线看 providers who offer online urgent care services. When you start an online urgent care visit, you can select from a list of available providers.

Scheduled Online Visits听鈥 Many 91制片厂在线看 primary and specialty providers now offer video visits for scheduled appointments with their existing patients, either from their home or a more conveniently located medical office. In that case, your child would see their own 91制片厂在线看 provider. If you want to schedule an online visit with your provider, call their office to see if this is an option.

Insurance Info

Will my insurance cover my child鈥檚 video visit?

Ask your insurance provider if they cover telemedicine visits and if a copay is required. 91制片厂在线看 Children's Health accepts most insurance. If you don鈥檛 have insurance, your video visit will cost $79.

Why am I seeing the wrong copay amount?

There may be an error in the insurance number we have on file. Please be sure your information is updated. If you need technical help, call our support line at (888) 459-4087.

How do I print out a receipt for my video visit?

Email us at DigitalHealthSupport@nemours.org,听and we'll send you a receipt.